Of course you can return purchased items within 14 days after receipt. To do so, please send us an email to firstname.lastname@example.org and let us know that you will be returning an item. We would appreciate if you could also give us a reason for the return. Please send the item(s) to the following address:
Elferspot Media GmbH – Shipping Warehouse
4113 St. Martin
Here you can download a pdf with the return address:
Download return address
As soon as we have received the return, we will check it and refund you the amount. Please note that the refund will take different amounts of time depending on the payment method.
Please note that you as the buyer are responsible for ensuring that the return is protected from damage and contamination. If you want to return a book, please make sure that it arrives in its original packaging (protective foil, slipcase).