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Privacy

1. Overview

If we welcome you as a customer or business partner, please read from point 3.
If you visit our website, please read from point 2.


2. What data do we process when you visit our website?

Welcome to the website www.elferspot.com! Please get a picture of how we process your personal data when you visit our website (Art 13, Art 14 GDPR; § 96 Abs 3 TKG).

When visiting our website, the following data may be processed:

  • Browser type,
  • operating system,
  • country,
  • date,
  • Time and duration of access,
  • IP address1 and pages visited on our website including entry and exit pages,
  • Contact page on website,
  • e-mail address,
  • payment data,
  • telephone number,
  • Postal address,
  • data in the course of registration

The processing of this data is necessary to manage the security of the operation of the website and to ensure the functionality of the website from a technical point of view. The collection of this data is partly carried out via technical cookies. These technical cookies are only used to the extent necessary (§ 96 Abs 3 TKG). The processing of this data is justified by our legitimate interest in operating our website (Art 6 para 1 lit f GDPR).

In order to operate our website, it may be necessary for us to disclose your information to the following recipients:

Recipient of the dataPurpose of data processingLegal basis of data processingRegistered officeBasis for transfer to a third country
Host Europe GmbHWebsite hostingPredominant legitimate interests (Art 6 para 1 lit f GDPR)
Order processing contract according to Art 28 GDPR
GermanyWithin the EEA
StackPath LLCWebsite hostingPredominant legitimate interests (Art 6 para 1 lit f GDPR)
Order processing contract according to Art 28 GDPR
USAStandard data protection clauses according to Art 46 (2) lit c GDPR
atomproductions –
advertising agency –
Photography
Thomas Altendorfer
Website-
Administration
Predominant legitimate interests (Art 6 para 1 lit f GDPR)
Order processing contract according to Art 28 GDPR
AustriaWithin the EEA
PayPalPayment service providerContractual necessity (Art 6 para 1 lit b GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Stripe, IncPayment service providerContractual necessity (Art 6 para 1 lit b GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Mailchimp, Inc
Privacy policy of Mailchimp
Newsletter mailingConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
LOGSTA GmbHFulfillment provider
Shipping service provider
Contractual necessity (Art 6 para 1 lit b GDPR)AustriaWithin the EEA
Alphabet Inc
Google Analytics,
Google Ads
To the privacy policy of Google: Privacy Policy – Privacy & Terms – Google
Statistical analysisConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
Facebook Ireland Ltd
Instagram Inc
For Facebook/Instagram privacy policy, see:
Facebook
Social media applicationConsent (Art 6 para 1 lit a GDPR)Ireland
USA
Standard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
Facebook Ireland Ltd.
Facebook Inc
To the privacy policy of Facebook/Instragram,see:
Facebook
Social media applicationConsent (Art 6 para 1 lit a GDPR)Ireland
USA
Standard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
YouTube
For Google’s privacy policy, see: Privacy Policy – Privacy Policy & Terms of Use – Google
Video online platformConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
Twitter
To the privacy policy of Twitter, see:
Twitter:
Privacy (twitter.com)
Social media applicationConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
Pinterest Inc.
Pinterest’s privacy policy
Social media applicationConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR


2.1 Overview of the “technical” cookies used

The above data is stored via so-called “cookies2. Cookies are text files that are stored on your computer and allow an analysis of the use of the website. They are used for recognition and storage of temporary data of the homepage visitor. In principle, we only use cookies to the extent necessary to communicate with you via the homepage.

These technical cookies are activated as soon as you visit our website.

The following cookies are used on our platform based on our predominantly legitimate interest (Art 6 para 1 lit f GDPR):

Cookie namePurpose of the cookieDuration of storageCountry of domicile of the recipient
_greaptchaThis cookie is used to distinguish between humans and bots.persistentUSA
_GRECAPTCHA
www.google.com
This cookie is used to distinguish between humans and bots.179 daysUSA
Rc::a; rc::cThis cookie is used to distinguish between humans and bots.persistentUSA
Rc::bThis cookie is used to distinguish between humans and bots.sessionUSA
Rc::d-#This cookie is used to distinguish between humans and bots.persistentUSA
CONSENT
Youtube.com
Used to determine whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for compliance with the GDPR website.5949 daysUSA
Test_cookie
(Doubleclick.net)
Used to determine whether the visitor has accepted the marketing category in the cookie banner. This cookie is necessary for compliance with the GDPR website.1 dayUSA
Wc_cart_hash_#Used for the purpose of a secure transaction.persistentUSA
Wc_fragments _#Used for the purpose of a secure transaction.persistentUSA
Wp-wpml_current_languageUsed to determine the appropriate language.1 dayUSA


2.2 Overview of the “advertising cookies” used

In addition to the “technical cookies” described above, we also use so-called advertising cookies (including “statistical cookies”). These advertising cookies allow us to better understand and evaluate your interests. With the help of the advertising cookies, we can merge your “surfing behavior” across the boundaries of our website with data from other websites. In this way, we would like to be in a position to better understand the interests of our homepage visitors and to be able to address them in a more targeted manner.

We respect that not every visitor of the website wants this. Therefore, we process your data in the course of advertising cookies only if you consent (Art 6 para 1 lit a GDPR). You can revoke this consent at any time, whereby the data processing carried out until the time of revocation remains justified.

Currently, the following advertising cookies are used:

Cookie namePurposeDuration of storageName and location of the recipientPurpose of the transfer to the recipient
_ga
(Google)
Statistical purposes6 monthsUSARegisters a unique ID that is used to generate
statistical data about who uses the website again.
_gat
(Google)
Statistical purposes1 dayUSAUsed by Google Analytics to limit the request rate
_gid
(Google)
Statistical purposes1 dayUSARegisters a unique ID that is used to generate statistical data
about who uses the website again.
_pk_ses#Statistical purposes1 dayGermanyUsed by Piwik Analytics Platform to track
visitor’s page views during the session.
Collect
(Google)
Statistical purposessessionUSAUsed to send data to Google Analytics about
the visitor’s device and behavior.
send. Captures the visitor across devices and marketing channels.
_fbp
fr
(Facebook)
Marketing purposes3 monthsUSAUsed by Facebook to offer customized product
advertising to the visitor.
Tr
(Facebook)
Marketing purposessessionUSAUsed by Facebook to offer customized product
advertising to the visitor.
IDE
(doublehlick.net)
Marketing purposes1 yearUSAUsed by Google DoubleClick to register and report
the user’s actions on the website after viewing or
clicking on an advertisement of the provider, with
the purpose of measuring the effectiveness
of advertising and displaying targeted advertising to the user.
Ads/ga-audiences
(Google)
Marketing purposessessionUSAUsed by GooglAds.
VISTOR_INFO1_Live
(youtube.com)
Marketing purposes179 daysUSATries to estimate user bandwidth on pages with
integrated Youtube videos.
YSC
(youtube.com)
Marketing purposessessionUSARegisters a unique ID to keep statistics of the videos.
YT.innertube::nextIDMarketing purposespersistentUSARegisters a unique ID to keep statistics of the
videos from Youtube that the user has watched
YT.innertube::requestsMarketing purposespersistentUSARegisters a unique ID to keep statistics of the
videos from Youtube that the user has watched
Yt-remote-cast-availableMarketing purposessessionUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-cast-installedMarketing purposessessionUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-connected-devicesMarketing purposespersistentUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-device-idMarketing purposespersistentUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-fast-check-periodMarketing purposessessionUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-session-appMarketing purposessessionUSASaves the user settings when retrieving a Youtube
video integrated on other web pages
Yt-remote-session-nameMarketing purposessessionUSASaves the user settings when retrieving a Youtube
video integrated on other web pages


3. For what purposes do we process your data if you are a customer of ours or have a business relationship with us?

In the course of our business relationship with patients and business partners, we process data on the basis of contractual (processing of the contractual relationship with you, pre-contractual obligations, billing for services, dispatch of documents, communication for the processing of the contract) and legal obligations (legally required storage within the meaning of § 132 BAO); (Art 6 para 1 lit b and c GDPR) as well as on the basis of our legitimate interests or on the basis of legitimate interests of third parties (Art 6 para 1 lit f GDPR), namely:

  • for the purpose of internal administration and management of your business case to the extent necessary (e.g.: Processing your business case, forwarding your business case to various departments, filing, archiving purposes, correspondence with you);
  • Disclosure of data in the course of corporate transactions (e.g. due diligence);
  • Delivery of packages;
  • For the purpose of direct marketing (e.g.: Mailing, e-mailing, satisfaction surveys, congratulatory letters, statistical evaluations);

We would like to inform you explicitly that you can object to the processing of your data for the purpose of direct marketing.

  • Assertion and defense of legal claims

in each case to the extent necessary. The processing of your data serves the initiation, maintenance and settlement of our business relations. If you do not provide us with this data, we will unfortunately not be able to process your business case.

In addition, the transfer of personal data to our processors (within the meaning of Art. 4 Z 8 GDPR) may take place. These processors are listed under point 4.

If applicable, we process your data based on your voluntary, explicit consent (Art 6 para 1 lit a GDPR).


4. How long will your data be stored?

We will only store your data for as long as is necessary for the purposes for which we collected your data. In this context, statutory retention obligations must be taken into account (for example, for reasons of tax law, contracts and other documents from our contractual relationship must generally be retained for a period of seven years (§ 132 BAO)). In justified individual cases, such as for the assertion and defense of legal claims, we may also store your data for up to 30 years after termination of the business relationship.

We store data from interested parties for up to three years from the time the interested party last contacted us.


5. Who may receive your data?

In the course of our business relationship, it may be necessary for us to transmit your data to the following recipients:

RecipientPurposeLegal basisRegistered office (country)Basis for transfer to a third country
Shipping service providerSettlement of the legal transactionContract fulfillment (Art 6 para 1 lit b GDPR)In general AustriaWithin the EEA
Buyer (from the dealer’s point of view)Settlement of the legal transactionContract fulfillment (Art 6 para 1 lit b GDPR)Within the EEAWithin the EEA
Dealer (from the buyer’s point of view)Settlement of the legal transactionContract fulfillment (Art 6 para 1 lit b GDPR)Within the EEAWithin the EEA
Newsletter-Provider
(Mailchimp)
Newsletter dispatchConsent (Art 6 para 1 lit a GDPR)USAStandard data protection clauses according to Art 46 (2) lit c GDPR
Consent according to Art 49 (1) lit a GDPR
Chartered accountant and tax consultantTax consulting and auditingContractual obligation (Art 6 para 1 lit b GDPR)AustriaWithin the EEA
BanksPayment processingContractual obligation (Art 6 para 1 lit b GDPR)Within the EEAWithin the EEA
LawyersPursuit and defense of legal claimsContractual obligation (Art 6 para 1 lit b GDPR)
Predominant legitimate interests (Art 6 para 1 lit f GDPR)
AustriaWithin the EEA
Courts, authorities, online arbitration boardLaw EnforcementPredominant legitimate interests (Art 6 para 1 lit f GDPR)In general AustriaWithin the EEA


6. Collection of data from other sources (Art 14 GDPR)

In the course of a business relationship or the initiation thereof, it is naturally necessary to conduct research on the business partner. This is done exclusively to the extent necessary for this purpose. In this context, data may be retrieved and processed from the following sources:

SourcePurposeLegal basisData categories
KSV Credit Protection AssociationCheck creditworthinessPredominant legitimate interests (Art 6 para 1 lit f GDPR)Any entries in the credit record


7. Does automated decision-making or profiling take place (Art. 13 para. 2 lit f GDPR)?

No automated decision-making or profiling takes place in our company.


8. What rights do you have with regard to data processing?

We would like to inform you that if you meet the legal requirements for this:

  • Have the right to request information about which of your data is processed by us (see in detail Art 15 GDPR).
  • Have the right to request that inaccurate or incomplete data concerning you be corrected or completed (see in detail Art 16 GDPR).
  • Have the right to erasure of your data (see in detail Art 17 GDPR).
  • Have the right to object to processing of your data that is necessary to protect our legitimate interests or those of a third party. This applies in particular with regard to the processing of your data for advertising purposes.
  • Have the right to receive the transfer of the data you have provided in a structured, common and machine-readable format.

If we process your data on the basis of your consent, you have the right to revoke this consent at any time by e-mail. This does not affect the lawfulness of the data processing carried out up to this point (Art 7 (3) GDPR).


9. What are your rights of appeal?

If, contrary to expectations, there is a violation of your right to lawful processing of your data, please contact us by mail or e-mail. We will make every effort to process your concerns promptly. However, you also have the right to lodge a complaint with the supervisory authority for data protection matters responsible for you.

The address of the Austrian data protection authority is:

Österreichische Datenschutzbehörde
Barichgasse 40-42,
1030 Wien


10. How can you contact us?

If you have any further questions about the processing of your data, please feel free to contact our data protection coordinator using the contact details below.


11. Responsible

Responsible person in the sense of Art 4 Z 7 GDPR is:

Elferspot Media GmbH
Peter-Behrens-Platz 9, Stiege B, 2. Stock
4020 Linz, Austria
info@elferspot.com




1 An IP address is a number that is assigned to a device. Devices can communicate over the Internet using this IP address. Each IP address contains information about the Internet service provider used and the physical location of the device used. In this way, information about the user of the device can be obtained.

2 You may refuse the use of cookies by selecting the appropriate settings on your browser. However, we would like to point out that in this case you may not be able to use all functions of this homepage to their full extent.